The Twine solution​
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Twine helps e-commerce merchants confidently know that the customer who is engaging in the transaction is who they say they are, protecting them against first-party fraud, third-party fraud, false declines and identity theft.
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Twine has partnered with CLEAR™ and ID.me™ to develop an innovative digital identity orchestration solution that provides a safe and secure way to authenticate your customers, whenever step-up authentication is required.
When it comes to online transactions, payment processors and banks overcompensate for the identity uncertainty by rejecting significantly more transactions than those truly fraudulent, creating False Positives. False Positives are legitimate e-commerce transactions that are declined due to overly sensitive fraud tools. For every fraudulent transaction, 10x transactions are getting rejected in fear of fraud, resulting in millions of dollars losses for merchants.
Twine eliminates false positives losses, helping merchants increase their top line revenues.​
How Twine Works
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Twine uses biometric facial recognition to ensure shoppers are really who they say they are. Partnering with the leaders in biometric identity, ID.me™ and CLEAR™, Twine can authenticate over 120mm+ users.
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The Twine WooCommerce plugin allows for simple and easy integration to your platform. ​​
​​How you Benefit
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Twine allows the online retailers to recoup their lost sales by increasing their customer acceptance rate. But more importantly by not pushing the customer away at a crucial point in the user journey, the merchant has now increased its customer’s lifetime value. ​
Use Cases
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Fraud False Positives:
To combat fraud, payment processors and banks overcompensate for the identity uncertainty by rejecting significantly more transactions than those truly fraudulent. False Positives are legitimate e-commerce transactions that are declined due to overly sensitive fraud detection parameters.
Twine helps you accept good consumers whose transactions are mistakenly rejected.
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New Account Setup:
Eliminate errors and mistyped information by enabling your customers to simplify their account onboarding process, utilizing their own existing digital profile information from ID.me™ and CLEAR™.